Are You Behind on Your SDG&E Bill?

If you have outstanding bills, and you are an SDG&E CARE or FERA customer, you may be eligible for debt forgiveness through SDG&E's new Arrearage Management Payment (AMP) Plan. This plan offers qualified, current SDG&E customers financial assistance to help reduce past-due account balances.

AMP is a 12-month payment plan that forgives 1/12 of a participant's debt after each on-time payment of the current month's bill. After 12 on-time payments of each current month's bill, the participant's debt will be fully forgiven up to a maximum of $8,000. Enrolled participants are protected from disconnection while participating.

To be eligible for AMP, an enrollee must be a current SDG&E residential customer. Business customers are not eligible:

• Enrollee must participate in our CARE or FERA program

• Must have been a customer for a minimum of six months and had at least one

on-time payment in the last two years

• Customers with electric service must have a past-due balance of $500 or more, of

which some portion is 90 days past due or older

• Gas-only customers must have a past-due balance of $250 or more, of which some

portion is 90 days past due or older

To learn more or to find out if you qualify, visit or call an SDG&E A MP Service Specialist at 1-888-204-3576. To see if you qualify for other SDG&E Assistance programs, visit

Although business customers are not eligible for AMP, SDG&E may be able to offer flexible payment arrangements. Call their Business Care Center at 1-800-336-7343 for payment arrangements, energy-savings tips, and pricing plan options, or visit

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